Privacy Policies

1. Personal Data Provided by Users

We may collect personal information in a variety of ways, such as:

  • When visiting our website

  • When filling out contact or booking forms

  • Through social media interactions

Users may be asked to provide:

  • Name and surname

  • Address and city

  • Date of birth

  • Email address

  • Phone number (to enable fast and simple communication when choosing a service)

Visitors can also browse the website without providing any personal information.


2. Non-Personal Information

We collect non-personal data automatically when users visit and interact with the website. This may include:

  • Browser type and version

  • Computer or device type

  • Operating system and technical information

  • Internet Service Provider (ISP)

  • Other similar technical information

This information helps us understand how users interact with our site and services.


3. Use and Protection of Data

We use personal and non-personal information to:

  • Register users for specific services

  • Provide and improve our services

  • Understand user behavior to enhance the website

Important:

  • We do not sell, rent, share, or disclose personal information to third parties.

  • We take data protection seriously and ensure that all information is securely stored.

  • Users have the right to request details of the information we collect about them, correct any errors, or request deletion from our database.


4. Cookies, Pixels, and Social Media Tools

Our website uses cookies, pixels, and social media add-ons to improve the user experience:

  • Cookies: Small files stored on your device to improve site functionality. You can manage cookies in your browser settings, but disabling them may affect site performance.

  • Performance Cookies (Google Analytics): Help us analyze website usage, detect errors, and see which pages are most popular.

  • Remarketing Tags & Pixels (Google, Facebook): Track user interest to display relevant ads and analyze content usage. Pixels may record device IP, time/date of interaction, and content viewed.

  • Social Media Buttons & Plug-ins: Allow users to connect their social accounts and share content.


5. Changes to Privacy Policy

We may update this Privacy Policy at any time. Users are encouraged to check this page periodically for updates. By using our website, users accept this Privacy Policy and any future changes.

Our Promise

“We’re here to make your trip easier, smoother, and more memorable. With Arena Rent a Car, it’s not just about the vehicle – it’s about the journey.”